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LEARNING RESOURCES SATISFACTION SURVEY FALL 2004

Learning Resources includes both the Library and the Learning Support Center Labs in Building 3.

The Learning Support Center Labs (located in 3 -101) include the Writing Center, Language Lab and open computer lab.

 

 4 = Excellent   3 = Good   2 = Fair   1 = Poor   0 = Don’t Know

 

Resources & Services

                            

Ease of finding materials

1. Magazines, journals and newspapers

Label

Value

Frequency

Percent

4

4

79

39.90

3

3

58

29.29

2

2

21

10.61

1

1

5

2.53

0

0

35

17.68

Total

 

198

100.00

Graph2

2. Reference books 

Label

Value

Frequency

Percent

4

4

84

42.42

3

3

65

32.83

2

2

20

10.10

1

1

1

0.51

0

0

27

13.64

Total Missing

-1

1

0.51

Total

 

198

100.00

Graph4

3. Circulating books

Label

Value

Frequency

Percent

4

4

68

34.34

3

3

70

35.35

2

2

20

10.10

1

1

8

4.04

0

0

30

15.15

Total Missing

-1

2

1.01

Total

 

198

100.00

Graph6

4. Video/DVD collection 

Label

Value

Frequency

Percent

4

4

53

26.77

3

3

69

34.85

2

2

23

11.62

1

1

7

3.54

0

0

43

21.72

Total Missing

-1

3

1.52

Total

 

198

100.00

Graph8


 

5. Reserves

Label

Value

Frequency

Percent

4

4

62

31.31

3

3

57

28.79

2

2

13

6.57

1

1

5

2.53

0

0

57

28.79

Total Missing

-1

4

2.02

Total

 

198

100.00

Graph10


 

LINCCWeb Services

           

6. LINCC catalog

Label

Value

Frequency

Percent

4

4

77

38.89

3

3

57

28.79

2

2

22

11.11

1

1

2

1.01

0

0

38

19.19

Total Missing

-1

2

1.01

Total

 

198

100.00

Graph12

7. LINCCWeb databases

Label

Value

Frequency

Percent

4

4

78

39.39

3

3

57

28.79

2

2

17

8.59

1

1

5

2.53

0

0

39

19.70

Total Missing

-1

2

1.01

Total

 

198

100.00

Graph14

8. “My Account”

Label

Value

Frequency

Percent

4

4

66

33.33

3

3

49

24.75

2

2

11

5.56

1

1

3

1.52

0

0

67

33.84

Total Missing

-1

2

1.01

Total

 

198

100.00

Graph16


 

 9. “Ask-a-Librarian”

Label

Value

Frequency

Percent

4

4

85

42.93

3

3

40

20.20

2

2

8

4.04

1

1

5

2.53

0

0

57

28.79

Total Missing

-1

3

1.52

Total

 

198

100.00

Graph18

Personal Assistance

10. Circulation (1st floor)   

Label

Value

Frequency

Percent

4

4

106

53.54

3

3

54

27.27

2

2

13

6.57

1

1

0

0.00

0

0

24

12.12

Total Missing

-1

1

0.51

Total

 

198

100.00

Graph20

 

11. Reference (2nd floor) 

Label

Value

Frequency

Percent

4

4

99

50.00

3

3

64

32.32

2

2

10

5.05

1

1

3

1.52

0

0

21

10.61

Total Missing

-1

1

0.51

Total

 

198

100.00

Graph22

12. Learning Support Center Lab

Label

Value

Frequency

Percent

4

4

95

47.98

3

3

48

24.24

2

2

18

9.09

1

1

1

0.51

0

0

35

17.68

Total Missing

-1

1

0.51

Total

 

198

100.00

Graph24


 

13. Writing Center    

Label

Value

Frequency

Percent

4

4

94

47.47

3

3

39

19.70

2

2

6

3.03

1

1

2

1.01

0

0

57

28.79

Total

 

198

100.00

Graph26

14. Language Lab     

Label

Value

Frequency

Percent

4

4

68

34.34

3

3

40

20.20

2

2

16

8.08

1

1

1

0.51

0

0

73

36.87

Total

 

198

100.00

Graph28


 

Other Services

     15. Library Instruction class

Label

Value

Frequency

Percent

4

4

59

29.80

3

3

52

26.26

2

2

14

7.07

1

1

3

1.52

0

0

67

33.84

Total Missing

-1

3

1.52

Total

 

198

100.00

Graph30

16. Interlibrary loan services

Label

Value

Frequency

Percent

4

4

52

26.26

3

3

29

14.65

2

2

16

8.08

1

1

4

2.02

0

0

94

47.47

Total Missing

-1

3

1.52

Total

 

198

100.00

Graph32


 

17. Library web site

Label

Value

Frequency

Percent

4

4

67

33.84

3

3

54

27.27

2

2

18

9.09

1

1

3

1.52

0

0

51

25.76

Total Missing

-1

5

2.53

Total

 

198

100.00

Graph34

18. Handouts          

Label

Value

Frequency

Percent

4

4

77

38.89

3

3

54

27.27

2

2

17

8.59

1

1

4

2.02

0

0

43

21.72

Total Missing

-1

3

1.52

Total

 

198

100.00

Graph36

19. Hours of operation          

Label

Value

Frequency

Percent

4

4

81

40.91

3

3

69

34.85

2

2

26

13.13

1

1

9

4.55

0

0

11

5.56

Total Missing

-1

2

1.01

Total

 

198

100.00

Graph38

20. Computerized tutoring programs

Label

Value

Frequency

Percent

4

4

58

29.29

3

3

33

16.67

2

2

18

9.09

1

1

4

2.02

0

0

81

40.91

Total Missing

-1

4

2.02

Total

 

198

100.00

Graph40


 

Equipment & Facilities

 

Number of computers

     21. Library            

Label

Value

Frequency

Percent

4

4

61

30.81

3

3

57

28.79

2

2

48

24.24

1

1

14

7.07

0

0

8

4.04

Total Missing

-1

10

5.05

Total

 

198

100.00

Graph42

22. Learning Support Center Lab

Label

Value

Frequency

Percent

4

4

88

44.44

3

3

62

31.31

2

2

22

11.11

1

1

2

1.01

0

0

13

6.57

Total Missing

-1

11

5.56

Total

 

198

100.00

Graph44

Speed of computers

     23. Library            

Label

Value

Frequency

Percent

4

4

85

42.93

3

3

70

35.35

2

2

18

9.09

1

1

5

2.53

0

0

9

4.55

Total Missing

-1

11

5.56

Total

 

198

100.00

Graph46

24. Learning Support Center Lab    

Label

Value

Frequency

Percent

4

4

81

40.91

3

3

76

38.38

2

2

13

6.57

1

1

2

1.01

0

0

14

7.07

Total Missing

-1

12

6.06

Total

 

198

100.00

Graph48


 

Availability of

25. TVs, VCRs, etc                           

    

Label

Value

Frequency

Percent

4

4

55

27.78

3

3

43

21.72

2

2

28

14.14

1

1

5

2.53

0

0

55

27.78

Total Missing

-1

12

6.06

Total

 

198

100.00

Graph50

26. Study rooms

Label

Value

Frequency

Percent

4

4

61

30.81

3

3

65

32.83

2

2

27

13.64

1

1

8

4.04

0

0

25

12.63

Total Missing

-1

12

6.06

Total

 

198

100.00

Graph52

27. Tutors/Lab assistants

Label

Value

Frequency

Percent

4

4

66

33.33

3

3

44

22.22

2

2

22

11.11

1

1

3

1.52

0

0

50

25.25

Total Missing

-1

13

6.57

Total

 

198

100.00

Graph54

Temperature

     28. Library                                    

    

Label

Value

Frequency

Percent

4

4

80

40.40

3

3

73

36.87

2

2

29

14.65

1

1

4

2.02

0

0

1

0.51

Total Missing

-1

11

5.56

Total

 

198

100.00

Graph56


 

29.  Learning Support Center Lab

Label

Value

Frequency

Percent

4

4

70

35.35

3

3

70

35.35

2

2

26

13.13

1

1

5

2.53

0

0

14

7.07

Total Missing

-1

13

6.57

Total

 

198

100.00

Graph58

Noise level  

     30. Library                                    

Label

Value

Frequency

Percent

4

4

88

44.44

3

3

74

37.37

2

2

16

8.08

1

1

7

3.54

0

0

2

1.01

Total Missing

-1

11

5.56

Total

 

198

100.00

Graph60

 

31. Learning Support Center Lab           

Label

Value

Frequency

Percent

4

4

72

36.36

3

3

74

37.37

2

2

23

11.62

1

1

5

2.53

0

0

13

6.57

Total Missing

-1

11

5.56

Total

 

198

100.00

Graph62

Comfort of

     32. Instruction Area                     

                                   

Label

Value

Frequency

Percent

4

4

77

38.89

3

3

59

29.80

2

2

22

11.11

1

1

2

1.01

0

0

26

13.13

Total Missing

-1

12

6.06

Total

 

198

100.00

Graph64


33. Study areas

Label

Value

Frequency

Percent

4

4

87

43.94

3

3

69

34.85

2

2

20

10.10

1

1

2

1.01

0

0

8

4.04

Total Missing

-1

12

6.06

Total

 

198

100.00

Graph66

34. Video Viewing Area

Label

Value

Frequency

Percent

4

4

64

32.32

3

3

47

23.74

2

2

23

11.62

1

1

2

1.01

0

0

49

24.75

Total Missing

-1

13

6.57

Total

 

198

100.00

Graph68

35. Learning Support Center Lab

Label

Value

Frequency

Percent

4

4

76

38.38

3

3

71

35.86

2

2

19

9.60

1

1

3

1.52

0

0

18

9.09

Total Missing

-1

11

5.56

Total

 

198

100.00

Graph70

36. Writing Center    

Label

Value

Frequency

Percent

4

4

71

35.86

3

3

47

23.74

2

2

15

7.58

1

1

0

0.00

0

0

52

26.26

Total Missing

-1

13

6.57

Total

 

198

100.00

Graph72


 

Overall satisfaction

37. Library     

Label

Value

Frequency

Percent

4

4

86

43.43

3

3

86

43.43

2

2

10

5.05

1

1

2

1.01

0

0

2

1.01

Total Missing

-1

12

6.06

Total

 

198

100.00

Graph74

                                   

 38. Learning Support Center Lab

 

Label

Value

Frequency

Percent

4

4

82

41.41

3

3

75

37.88

2

2

11

5.56

1

1

0

0.00

0

0

17

8.59

Total Missing

-1

13

6.57

Total

 

198

100.00

Graph76





 

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